Skill #22: Using Your Detective Skills as a Technical Writer

As technical writers, we often wear many different hats within an organization: we write documentation that teaches people how to use a product; we test new features to ensure they’re working properly; we write marketing copy that encourages people to research a product. 

But, as you’ll learn in this episode, we wear another hat that perhaps haven’t considered but is essential to the technical writers’ skill set: the detective hat. 

That’s why, in this episode, I have Jamie Roddy on the podcast: Manager of Technical Communicators who leads a team of global technical communicators who, from her love of detective shows, has found that the detective and the technical writer have a lot alike. 

In this episode, Jamie shares how you can use your detective skills as a technical writer, including:

  • which detective skills are most useful for technical writers
  • how to ramp up those skills
  • how detective skills can help you transition into other fields within a software company
Show Notes: 

Creators and Guests

Jacob Moses
Host
Jacob Moses
Jacob Moses is the founder and original host of The Not-Boring Tech Writer podcast, which he launched in 2016 to celebrate tech writers and push back against the stereotype that technical writing is boring. He studied technical communication at the University of North Texas, and his first gig out of college was as a tech writer at Rainmaker Digital (formerly Copyblogger Media). Since then, he's carried the skills and values he cultivated as a tech writer into community development and real estate. Today, Jacob is owner of Care Block Development, a real estate development company that acquires, rehabs, and manages historic buildings in Denton, Texas. Pairing historic preservation with thoughtful improvements, Care Block honors the culture of the neighborhoods in which it works to create lovable places for the people it serves. He's also the owner of Sardinha, a premium tinned seafood pop-up pushing premium tins in Denton. If you need a tinfish plug in Denton, Jacob is your guy.
Skill #22: Using Your Detective Skills as a Technical Writer
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