Kelton Noyes
Kelton Noyes is an English major with a love of technology who spent years trying to find a way to blend the two. He started his career working technical support jobs across a variety of industries, including web hosting, security, data storage, solar, and shipping. Everywhere he went, he found a lack of documentation. Between support calls, he started creating documentation to fill those gaps. He documented workflows and processes that impacted his job and shared them with coworkers, who widely used and appreciated the resources. His managers and coworkers loved the work he was doing, but nobody at the time saw documentation as a full-time role. Fast forward several years to a job interview where the hiring manager recognized the company's need for documentation and loved Kelton's background doing exactly that. Kelton started in tech support to learn the product and began building documentation in his second week. Six years and two promotions later, he's never been happier professionally than he is building documentation full time. When he's not documenting, Kelton enjoys cooking, board games, reading, debating, general handy work, gardening, and playing music.
Appears in 1 Episode
Advocating for docs and choosing tools with Kelton Noyes
In this episode, I talk with Kelton Noyes, a senior technical communicator who started his career in tech support and gradually built his way into documentation. We di...
